Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or engage with our high mast lighting manufacturing services. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with applicable data protection laws and industry standards.

2. Information We Collect

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling your orders for high mast lighting products
• Providing customer support and technical assistance
• Communicating about products, services, and project updates
• Improving our products and services
• Complying with legal obligations and industry regulations
• Marketing communications (with your consent)
• Website analytics and performance optimization

4. Legal Basis for Processing

We process your personal data based on:

• Contract performance - to fulfill orders and provide services
• Legitimate interests - for business operations and improvements
• Legal compliance - to meet regulatory requirements
• Consent - for marketing communications and non-essential cookies

5. Information Sharing and Disclosure

We may share your information with:

• Trusted service providers and business partners
• Shipping and logistics companies for product delivery
• Payment processors for transaction handling
• Legal authorities when required by law
• Professional advisors (lawyers, accountants, consultants)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods vary based on:

• The nature of the information
• Legal and regulatory requirements
• Business and operational needs
• Your relationship with our company

8. Your Rights

Depending on your location, you may have the following rights:

• Access - request copies of your personal data
• Rectification - request correction of inaccurate data
• Erasure - request deletion of your data
• Portability - request transfer of your data
• Restriction - request limitation of processing
• Objection - object to certain types of processing
• Withdraw consent - for consent-based processing

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings or our cookie consent tool.

10. International Data Transfers

If we transfer your personal data outside your country of residence, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16 years of age.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Regulatory Compliance

This Privacy Policy is designed to comply with applicable data protection regulations, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy laws in jurisdictions where we operate.